File a claim, or check where yours stands
Tell us what happened and we inform your insurer the same working day. Your advisor stays with you until the claim is settled: you deal with us, not a call centre queue.
Intimate a claim
A claim intimation starts the process. You can add documents later, so don't wait to collect everything first.
Track a claim you filed
Log in to see every claim on your account, its reference number and where it has reached.
What happens after you tell us
You tell us
Fill the form on this page, call us or send a WhatsApp message. Do it as soon as you can: most policies ask you to report promptly.
We inform the insurer
We register the claim with your insurer and send you the claim number, along with the documents they ask for.
Assessment
A surveyor inspects a vehicle or property claim; for health, the hospital and insurer settle cashless approvals directly.
Settlement
The insurer approves and pays, cashless or as a reimbursement. We follow up at every step and explain any deduction.